Curriculum Vitae

R. RYAN CHELEY

July 2016 – Present, Director Business Informatics, DESERT OASIS HEALTHCARE

Responsible for the design, development and implementation of business information processes and reporting to support both clinical and administrative operations. I partner with leaders at several Heritage Provider Network Groups including Arizona Priority Care, Desert Oasis Healthcare and Family Hospice care to manage the build detailed requirements, develop IT solutions, and provide end-to-end project management and on-going technical support for internally developed programs, the NextGen Application as well as other third party vendor technologies.

Accomplishments:

  • Fostered environment to implement Agile methodology for Web Developers
  • Implemented a dimensional data warehouse
  • Instituted 1 on 1’s with staff
  • Lead team that received Administrative Department of the year, 2017
  • Went from managing 6 staff to 15 staff
  • Worked with other Directors to write or rewrite several company policies, including the Attendance Policy and a Policy to get online training made available for technical staff

February 2012 – July 2016, Director – NextGen Support Services, DESERT OASIS HEALTHCARE

Responsible for the design, development and implementation of business and clinical information processes; Work closely with physicians, clinical staff and business operational leadership to provide detailed requirements, develop solutions, provide end-to-end project management and on-going technical support. Manage staff, including coordinating cross-functional teams and resources.

  • Lead Migration of Large Enterprise EHR to new Data Center
  • Lead Large Client NextGen Enterprise on successful upgrade path to Meaningful Use Compliant EHR versions every year from 2012 – 2015
  • Received Peer Award for Most Innovate (2015)
  • Promoted from Supervisor of one team in NextGen Department in 2012 to Director of Department by 2015

November 2008 – February 2012 Project Analyst, DESERT OASIS HEALTHCARE

Responsible for the maintenance of the Member Roster for the Living & Aging Well Program; Developed of Reports for tracking provider/user productivity; Development of Managed Care Custom Templates in the NextGen EHR

  • Converted Member Roster from Excel format with no reporting capabilities to MS Access Database with rich feature set of reporting that allowed Medical Director to make quicker, more informed decisions
  • Received Peer Award for Most Dependable (2011)
  • Created Managed Care Templates in NextGen EHR that facilitated the integration of Primary Care Medical Records with Case Management Records

March 2006 – November 2008, Web Services Project Manager GRAPHTEK ADVERTISING AND DESIGN

Responsible for the planning and implementation of Proprietary Web CMS for Client Websites;
Coordinating with Client Marketing Managers, IT and Accounting personnel to ensure web site projects are completed in a timely fashion;
Client training on CMS

  • Successfully implemented over 100 client websites on Custom Content Management System
  • Introduced Post-Mortem Analysis of Client implementations which lead to a decrease in both cost and time to implement

March 2005 – April 2006, Analyst, Revenue Management, JETBLUE AIRWAYS

Setting inventory levels for six markets with twenty-four to thirty-four daily flights; Analyze market performance against metrics set by manager, including year-over-year and forecast comparisons

  • Increased Revenue Per Available Seat Mile in each of my assigned Markets Year-over-Year

November 2002 – August 2003, Focused on getting into Graduate School

August 2001 – November 2002 Global Support Analyst BARRA, INC.

Responsible for providing technical support to Institutional Investment clients in the US, Canada and Europe; Assisting with theory, and interpretation of Multifactor Models used in predicting risk of portfolios; Resolving technical problems related to Barra’s Proprietary software; Participating in interviewing and hiring of employees; Training new employees on different aspects of Barra’s Multi Factor Model; Gave presentations to new hires from different global offices;

  • Was the top Support Analyst in terms of Tickets Closed for 3 straight months

Education

MA Economics, UNIVERSITY OF ARIZONA, Tucson, Arizona 2004

BS Economics/Finance, Minor in Statistics, CALIFORNIA POLYTECHNIC STATE UNIVERSITY, San Luis Obispo, CA 2001

Other Activities

Member of Bermuda Dunes Community Council, September 2009 – June 2013

Running (I ran 13 half marathons in 13 months)

GTD‘er