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Technology

My Mac session with Apple

For Christmas I bought myself a 2017 13-inch MacBook Pro with Touch Bar. Several bonuses were associated with the purchase:

  1. A $150 Apple Gift Card because I bought the MacBook Pro on Black Friday and Apple had a special going (w00t!)
  2. The Credit Card I use to make ALL of my purchases at Apple has a 3% cash back (in the form of iTunes cards)
  3. A free 30 minute online / phone session with an ‘Apple Specialist’

Now I didn’t know about item number 3 when I made the purchase, but was greeted with an email informing me of my great luck.

This is my fifth Mac1 and I don’t remember ever getting this kind of service before. So I figured, what the hell and decided to snooze the email until the day after Christmas to remind myself to sign up for the session.

When I entered the session I was asked to optionally provide some information about myself. I indicated that I had been using a Mac for several years and considered myself an intermediate user.

My Apple ‘Specialist’ was Jaime. She confirmed the optional notes that I entered and we were off to the races.

Now a lot of what she told me about Safari (blocking creepy tracking behavior, ability to mute sound from auto play videos, default site to display in reader view) I knew from the WWDC Keynote that I watched back in June, but I listened just in case I had missed something from that session (or the 10s / 100s of hours of podcasts I listened to about the Keynote).

One thing that I had heard about was the ability to pin tabs in Safari. I never really knew what that meant and figured it wasn’t anything that I needed.

I was wrong. Holy crap is pinning tabs in Safari a useful feature! I can keep all of my most used sites pinned and get to them really quickly and they get auto refreshed! Sweet!

The other super useful thing I found out about was the Split Screen feature that allows you to split apps on your screen (in a very iOS-y way!).

Finally, Jaime reviewed how to customize the touch bar! This one was super useful as I think there are 2 discoverability issues with it:

  1. The option to Customize Touch Bar is hidden in the View menu which isn’t somewhere I’d look for it
  2. To Customize the Touch Bar you drag down from the Main Screen onto the Touch Bar.

After the call I received a nice follow up email from Apple / Jaime

Now that you’re more familiar with your new Mac, here are some additional resources that can help you go further.

Apple Support
Find answers to common questions, watch video tutorials, download user guides, and share solutions with the Apple community. Visit Support

Today at Apple
Discover inspiring programs happening near you. Visit Today at Apple

Accessories
From the Apple accessories page, you can learn about all kinds of new and innovative products that work with iPhone, iPad, Mac and more. Visit Accessories

How to use the Touch Bar on your MacBook Pro – https://support.apple.com/en- us/HT207055

Use Mission Control on your Mac – https://support.apple.com/en- us/HT204100

Use two Mac apps side by side in Split View – https://support.apple.com/en- us/HT204948

Websites preferences – https://support.apple.com/ guide/safari/websites- preferences-ibrwe2159f50

I’m glad that I had the Mac session and I will encourage anyone that buys a Mac in the future to schedule one.

  1. They are in order of purchase: 2012 15-inch MacBook Pro, 2014 27-inch 5K iMac, 2015 MacBook, 2016 13-inch 2 Thunderbolt MacBook Pro; 2017 13-inch MacBook Pro with Touch Bar